Privacy Policy

Last updated: December 20, 2024

Privacy at a Glance

What We Collect

Profile info, posts, interactions, and usage data

How We Use It

To provide services, improve features, and ensure safety

Who Can See It

Other users (based on your settings) and trusted partners

Your Rights

Access, correct, delete, or download your data anytime

1. Introduction

At Meshed, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social networking platform. We are committed to transparency and giving you control over your personal data.

This policy applies to all users of Meshed, including visitors to our website, mobile app users, and anyone who interacts with our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Username, email address, password, display name
  • Profile Information: Bio, location, website, profile picture, social links
  • Content: Posts, comments, messages, photos, and other content you share
  • Communication: Messages you send through our platform
  • Settings and Preferences: Privacy settings, notification preferences, relationship categories

2.2 Information We Collect Automatically

  • Usage Information: How you interact with our service, features used, time spent
  • Device Information: Device type, operating system, browser type, IP address
  • Log Information: Access logs, error reports, performance data
  • Cookies and Similar Technologies: To enhance your experience and understand usage patterns

2.3 Information From Third Parties

  • Social Media: If you connect other social accounts
  • Contact Lists: If you choose to import contacts (with your explicit consent)
  • Public Sources: Publicly available information to verify accounts or prevent fraud

3. How We Use Your Information

3.1 Service Provision

  • Create and maintain your account
  • Enable you to share content and connect with others
  • Provide personalized content and recommendations
  • Process your communications and support requests

3.2 Service Improvement

  • Analyze usage patterns to improve our services
  • Develop new features and functionality
  • Conduct research and analytics
  • Optimize performance and user experience

3.3 Safety and Security

  • Detect and prevent fraud, spam, and abuse
  • Enforce our Terms of Service and Community Guidelines
  • Protect against security threats
  • Verify user identity when necessary

3.4 Legal and Compliance

  • Comply with legal obligations
  • Respond to legal requests and prevent harm
  • Protect our rights and property
  • Resolve disputes

4. Information Sharing and Disclosure

4.1 With Other Users

Your profile information and content are visible to other users based on your privacy settings. You can control who sees your posts, followers, and other information through your account settings.

4.2 With Service Providers

We share information with trusted third-party service providers who help us operate our platform, such as:

  • Cloud hosting and storage providers
  • Analytics and monitoring services
  • Customer support tools
  • Email delivery services

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to:

  • Protect our users' safety
  • Investigate potential violations
  • Protect our rights and property
  • Comply with legal obligations

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Security Monitoring: Continuous monitoring for security threats
  • Regular Audits: Regular security assessments and updates
  • Incident Response: Procedures for handling security breaches

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Delete your account and data
  • Download your data in a portable format
  • Object to certain processing activities
  • Restrict how we use your information

6.2 Communication Preferences

You can control:

  • Email notifications and frequency
  • Push notifications on mobile devices
  • Marketing communications
  • Privacy settings for your profile and content

6.3 Data Portability

You can request a copy of your data in a machine-readable format. This includes your profile information, posts, connections, and other content you've shared.

7. International Data Transfers

Meshed operates globally, and your information may be processed in countries other than where you live. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes
  • Binding corporate rules

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: While your account is active and for a limited time after deletion
  • Content: Based on your settings and legal requirements
  • Communications: For customer support and legal compliance
  • Analytics Data: In aggregated, anonymized form for service improvement

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it immediately.

For users between 13 and 18, we provide additional privacy protections and require parental consent where required by law.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze how you use our service
  • Provide relevant content and ads
  • Improve security

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

11. Third-Party Links and Services

Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external services. We encourage you to read their privacy policies.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Email notification
  • Prominent notice on our platform
  • In-app notifications

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact us:

Email: privacy@meshed.social

Data Protection Officer: dpo@meshed.social

Address: [Your Company Address]

Website: https://meshed.social/legal/privacy

GDPR Rights (EU/UK)

If you're in the EU or UK, you have additional rights under GDPR including data portability and the right to be forgotten.

Learn more about GDPR rights

CCPA Rights (California)

California residents have specific rights regarding their personal information under the CCPA.

Learn more about CCPA rights